Parker & McConkie, Personal Injury Attorneys
Albany of Union University
I have dedicated my practice to representing those injured in all manner of cases in both State and Federal Court. I have recovered millions of dollars in awards and settlements for my clients in a wide variety of accidents, including wrongful death, dog bites, automobile and trucking accidents, explosions, defective products and drugs, drunk drivers (dram shop), pedestrian accidents, slip and falls, defective road design, bicycle accidents, bus accidents, and more. I have extensive knowledge and experience in effectively moving cases through all stages of litigation, including trial. When an insurance company or corporation refuses to reasonably compensate my clients, I have all the tools necessary to get a fair result.
I love helping those who find themselves in less fortunate circumstances. Fortunately, I chose to practice personal injury law, where every day I work to restore some balance into the lives of injured people and their families.
After 11 years of exclusive personal injury practice, I’m convinced that there is nothing else I’d rather do for a living (besides be a professional golfer, which is never going to happen). I love my job. With few exceptions, my clients are genuine, hard-working, honest, responsible, and admirable people; they simply want to get life back to the way it was before the accident. They trust in my judgment, skill, and competence to help get them back on track. I am always humbled by their trust in me. It is the reason I am motivated to always perfect my craft.
When representing clients, I strive to live by the motto, “Serving with Heart and Mind, One Issue at A Time.” The heart represents feelings, such as compassion, understanding, love, and affection. It reminds me to care about and love my clients and consider their personal circumstances. Each is unique. If I am to effectively help someone, I must step into her shoes and see life from her perspective. A single mother with three young children who lost vision in her left eye and experiences chronic headaches needs more than legal advice. She needs encouragement, friendship, companionship, help with household chores, monetary support, career counseling, and much more. I serve this single mother with my heart by helping her adapt and find solutions to these needs.
It is not enough to have compassion for someone if you want to help them. You must also have the mental capacity and competence to do so. To serve with my mind, I must fill my mind with useful information. This requires studying trade books and manuals on the nights and weekends, participating in legal training and education, living a healthy lifestyle, and understanding current events. It requires attention to detail and the ability to analyze pieces in order to fit them into a greater whole. Serving with the mind means you don’t stop thinking about the problem until you have it solved.
Although I’m often representing multiple clients at any given time, I make it a point to focus on each case as if it was my only case. Each case has different stages. First, there’s getting to know the client and investigating the facts of the accident. Second, there’s the reporting of the claim to the insurance company. If the insurance company denies the claim or offers an unfair amount of money to settle the claim, then a lawsuit is filed. If a lawsuit is filed, then there are many additional stages during the litigation process. At each stage of each case, I give my undivided attention to that claim until I know that I have done my best work. Once I am satisfied, I move to the next task for the next client. I want each client to feel that his or her case is the only one I have. That means not turning away calls when possible, promptly returning phone calls, quickly answering emails, knowing the facts better than anyone, providing regular updates to the client, being on the offense, and spending extra hours at the office.
My experiences during law school opened my eyes to the importance of personal injury attorneys. For example, in Torts class, where you study specific cases involving personal injury, it became clear that oftentimes people are injured because of the poor decisions of another. The injured victim seeks reasonable compensation from the wrongdoer’s insurance company. The sophisticated insurance company does what it can to excuse the wrongdoer and blame the victim. The victim then hires an attorney, and litigation ensues. I realized that the victim’s decision to file a lawsuit is usually not a decision at all, but something that is necessary to receive fair compensation.
After successfully completing my first year of law school, I worked for a firm that defended insurance companies against injured people. My first real experience at this firm was a case involving a 42 year-old male driver who hit and injured a 21 year-old woman, who was lawfully crossing the street in a crosswalk in the middle of the day. The man was not paying attention and hit her. The firm I worked for represented the male driver. The woman’s dominant hand had been mangled in the accident. The insurance company wanted to pay very little for her injuries, so her attorneys filed a lawsuit. During the lawsuit, the insurance company interviewed the woman to talk about the accident and her injuries. I attended this meeting. This poor lady, who had done nothing wrong, had to sit through three hours of questioning. “What do you do for a living?” “Have you ever been charged with a crime?” “Do you have a boyfriend?” “Were you fired by your employer?” “Does your hand bother you that much?” “You can always find another job, right?” On and on it went. I was somewhat embarrassed to be a part of it.
The following years, I clerked for judges at the Texas Court of Appeals and Texas Supreme Court. I wrote draft opinions and briefs for these judges in all areas of civil and criminal law. The judges and staff attorneys edited my work and taught me valuable legal writing skills. It became apparent to me that in order to be an effective attorney, I needed to be an effective writer. If I wanted to help people, I needed to be able to communicate through written words. After all, in almost all instances, a judge’s first impression of a case comes from the legal writing of the attorneys. I also learned from these judges that attorneys must be problem solvers. In order to problem-solve, you need to pay attention to details. A successful attorney uses a scalpel, not an ax. It is not enough to go through the motions. Each case has its own hurdles and problems. Unless the attorney is paying attention, the client’s case will suffer.
As cheesy as it sounds, I feel like I didn’t choose to practice personal injury but it chose me. Whatever the case may be, I’m thankful that my past experiences have led me to this great profession as a personal injury attorney. I look forward to hearing how I may serve you.
When I am not helping clients, I enjoy fly fishing, snow and water skiing, golfing, playing the guitar, and reading novels and inspirational books. I love spending time with my wife and four children who mean the world to me. I am actively involved in local church activities and organizations that help promote faith and community outreach. I have also given multiple lectures on distracted driving to local students of all ages as part of the End Distracted Driving campaign. For more information, go to EndDD.org. Additionally, I always welcome inquiries for pro bono legal representation from those who need a legal solution and do not have the financial means to hire legal counsel.
Steven Jensen's Law Posts